Refund policy

• Return window: 14 days (minimum for online sales under EU law)
• Condition: Items must be unused, in original condition, with tags and packaging (unless defective).
• Return shipping:
  • Customer pays return shipping (unless the item is faulty or you choose to offer free returns).
  • Make this clear before checkout.
• Refund processing:
  • Refund after receiving and inspecting the returned item.
  • Refund within 14 days of receiving the withdrawal notice or returned goods, depending on the circumstances.